Privacy Policy – Chimney Sweep Pittsburgh

Effective Date: Oct 18, 2025
Website Address: https://chimneysweeppittsburgh.com

1. Who We Are

Chimney Sweep Pittsburgh is a trusted, family-owned business serving homeowners across Pittsburgh, PA, and nearby areas. We specialize in chimney cleaning, inspections, repairs, and fireplace maintenance. Our website provides information about our services and allows visitors to request quotes, schedule appointments, or contact us for routine or emergency chimney services.

2. Information We Collect

When you interact with our website, we may collect the following types of information:

Contact Forms & Quote Requests:
Your name, phone number, email address, service details, and location (ZIP code) to provide accurate quotes and respond to inquiries.

Comments & Reviews:
If comments or reviews are enabled, we may collect your IP address and browser details to prevent spam and ensure security.

Uploaded Media:
Avoid uploading images containing embedded location data (EXIF GPS), as it may expose your personal location.

Cookies:
We use cookies to enhance your browsing experience, remember preferences, and improve website functionality. Cookies may remain active for a limited time, typically between one day and one year.

3. Embedded Content from Other Websites

Our website may include embedded content, such as videos, images, or articles. Embedded content behaves the same way as if you visited the original site, which may collect data, use cookies, or track your interaction with that content.

4. How We Use Your Data

We use collected information to:

Respond to inquiries and provide service quotes.
Schedule chimney sweeps, repairs, and inspections.
Communicate with you via phone, email, or text.
Improve our website, services, and customer experience.

5. Who We Share Your Data With

We do not sell or rent your information to third parties.
Your data may be shared only with trusted service providers—such as hosting platforms, spam filters, or form processors—under strict confidentiality agreements. Visitor comments may also be verified through automated spam detection tools.

6. Data Retention

Service Requests: Data is retained as long as necessary to deliver services and manage records.
Comments: If enabled, comments and related metadata may be kept indefinitely.
User Accounts (if applicable): Registered users can view, edit, or delete their personal details anytime.

7. Your Rights

You have the right to:

Request a copy of your personal data stored with us.
Request deletion of your personal data, except where retention is required by law.
Opt out of marketing or promotional communications at any time.

8. Data Security

We take all reasonable precautions to safeguard your data from unauthorized access, alteration, or misuse. However, no online transmission or storage system can be guaranteed 100% secure.

9. Where Your Data is Sent

Contact forms and messages may be processed through secure systems. Comments or reviews, if enabled, are checked through spam detection services.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

Chimney Sweep Pittsburgh
📍 Address: 6425 Living Pl Suite 200, Pittsburgh, PA 15206
📧 Email: info@chimneysweeppittsburgh.com
📞 Phone: 412-499-0131
🌐 Website: https://chimneysweeppittsburgh.com